PRE-ORDER OPEN — Reserve pieces from the upcoming Lakeside Sport Club production allocationGet 10% off your first order — code WELCOME10 at checkoutFree U.S. shipping on orders over $150Payments are collected at checkout. Every piece ships after production and final quality review
Lakeside Sport Club
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Shipping & Returns

How pre-orders, shipping, protection, and returns work at Lakeside Sport Club.

Shipping

Lakeside Sport Club currently ships only within the United States. We do not offer international shipping at this time and are unable to ship to addresses outside the U.S.

Standard shipping is a flat $12. Orders over $150 ship free. The $150 threshold is calculated on your merchandise subtotal — before the optional Shipment Protection fee and before any applicable tax.

Because all current apparel is sold as a pre-order (see below), shipping timing is tied to our pre-order production and receiving process, not to standard carrier transit time, until your order actually ships.

What "Pre-Order" Means

Every item on Lakeside Sport Club is currently sold as a pre-order.

When you place an order, you’re reserving your size and color from an upcoming Lakeside Sport Club production allocation. Your payment is charged in full at the time you place your order — not when your item ships.

The date our apparel arrives at our warehouse is not yet determined. Once it arrives and clears our final quality review, we ship it to you and email your tracking information. By placing a pre-order, you’re acknowledging that your order will not ship for an unknown period of time while we wait for delivery to our warehouse. We’ll communicate with you if there’s a material delay to our estimated timeline.

You may request cancellation for a full refund any time before your order ships. See our Pre-Order Policy for full details.

Shipment Protection — $5 (optional)

At checkout, you can add Shipment Protection to your order for a flat $5.

  • If you purchase Shipment Protection and your order is lost in transit or arrives damaged, and you provide proof (see below), we will send you replacements of the lost or damaged items at no additional cost.
  • If you do not purchase Shipment Protection, Lakeside Sport Club is unable to replace or refund items that are lost or damaged in transit. We recommend adding Shipment Protection if you’d like coverage against these risks.

What counts as proof:

  • Damaged item: clear photos of the damaged product and the shipping packaging/label, submitted to [email protected] within 14 days of the delivery date shown on your tracking.
  • Lost shipment: your order number and tracking number, submitted to [email protected] once tracking has shown no movement for at least 10 business dayspast the carrier’s last estimated delivery date.

Shipment Protection covers loss and transit damage only. It does not cover buyer’s remorse, sizing issues, or a change of mind — see our Returns policy below.

Returns Policy

Lakeside Sport Club does not accept returns. All sales are final. Because every item is produced through a limited pre-order production allocation, we’re not able to accept returns for reasons such as a change of mind, sizing preference, or style preference.

This does not affect items that arrive damaged or are lost in transit and are covered under Shipment Protection (above), or items affected by a genuine fulfillment error on our part (below).

Damaged, Defective, or Incorrect Items

If you receive the wrong item, wrong size, or a product with a manufacturing defect, contact us at [email protected]within 14 days of delivery with your order number and photos, and we’ll make it right at no cost to you. This is separate from Shipment Protection, which covers loss and shipping damage.

Order Cancellation

You can request cancellation of your pre-order for a full refund any time before it ships. Once your order has shipped, it’s covered by the policies above rather than by cancellation. See the Pre-Order Policy for full detail.

Tracking

Once your order ships, you’ll receive an email with tracking information as soon as the carrier accepts your package.

Contact

Questions about your order? Email us at [email protected] or use the contact page. For quick answers, our FAQ covers the most common questions before you reach out.